American Express is a globally recognized leader in the financial services industry, known for its commitment to providing superior customer experiences. With a legacy of over 170 years, we continue to innovate, delivering services that help individuals and businesses prosper.
Position Overview: As a Virtual Assistant at American Express, you will be an integral part of our team, dedicated to… providing unparalleled support to our customers. This is a part-time, work-from-home position that offers flexibility and the opportunity to grow your skills in a dynamic, remote environment.
Key Responsibilities:
? Customer Support: Provide exceptional service to American Express customers through various channels, including phone, email, and chat.
? Data Entry: Assist with data entry tasks, ensuring accuracy and timeliness.
? Appointment Scheduling: Coordinate and manage appointments, meetings, and calendars.
? Administrative Support: Handle administrative tasks to support the team’s efficiency.
? Problem Solving: Solve customer inquiries and issues, going above and beyond to meet their needs.
Qualifications:
? High school diploma or equivalent.
? Strong communication skills, both written and verbal.
? Exceptional customer service skills.
? Proficiency with computer applications and software.
? Ability to work independently and manage time effectively.
? A dedicated and quiet home office space.
? Prior experience in a virtual assistant role is a plus.
Benefits:
? Competitive compensation.
? Flexible work hours to fit your schedule.
? Access to American Express employee benefits.
? Opportunities for career development and growth.
? A supportive and collaborative work environment.
Our Company is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.
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