Remote after training must live in Phoenix
NO call center experience required
Type of Hire: Direct Hire
Start Date: Monday, January 27
Compensation Package:
? Pay rate $15/hour – $16/hour after 90 days
? Pay rate $15.50/hour $16.50/hour after 90 days (bilingual Spanish)
? Weekly bonus based on performance – They earn bonuses by converting the inbound calls into service appointments for a Tech to come out to look HVAC, Plumbing, or electrical.
? Most earn $100-$150 on average each week.
? Top Performers earn $250 or more on average each week!
? $50/month internet allowance
? Great benefits!
Training Details & Location:
? 9am-5pm, Monday through Friday (1 hour lunch)
? 4 weeks onsite ( Can be extended to 5 weeks if needed)
? RemX Camelback office (2850 East Camelback office, suite 290, Phx, AZ 85016)
Post Training Schedules:
1st or 2nd shifts. (Anytime between 5am and 9pm )
Candidates must be able to work 4 weekdays and 1 weekend day
Post- Training Location:
? Work from Home REMOTE but need to live in PHOENIX and surroundings
Job Description:
? Handle inbound calls from nationwide home services customers and resolve all issues within a single contact.
? Communicate empathetically with our customers addressing their needs.
? Follow up with customers to resolve their concerns.
? Meet booking conversion, quality, and productivity requirements for inbound calls.
? Work accurately with close attention to detail.
Requirements:
? 35 WPM
? HSD or GED
? 2-3 years CSR experience does not have to be call center ? can be retail, fast food, hospitality.
? Upbeat, friendly, outgoing
? Resourceful
? Exceptional phone and communication skills, good with people
? Computer and multi-tasking skills
? Must have high quality internet bandwidth with the capability to plug into your modem.
Benefits
? Company pays most of employee medical insurance.
? Company pays for life insurance and long-term disability.
? Dental and Vision are the typical cost.
? 401k is available.
