Job Description:
Everything You Need to Know about the Roles and Responsibilities of a Full-time Customer Sales Associate…
? Category: Stores
? Schedule: Full time
Unleash creativity and harmonious teamwork by joining the workspace dedicated to propelling the most exciting projects around the globe!
What you’ll do:
? From the moment a guest arrives until the time they depart, our team is dedicated to making their visit one to remember.
? Help shoppers choose the most appropriate items according to their needs by offering your expert opinion.
? Demonstrate a keen awareness of the importance of proper animal handling, and strive to adhere to best practices at all times.
? Perform cashiering duties.
? Execute tasks that aid in achieving the store’s assigned sales goal.
? Properly managing the stock and prices of goods is essential for smooth store operations.
? Heed the established operational guidelines and store regulations and ensure adherence to the designated procedures.
? Evaluate guest inquiries and refer them to the appropriate staff member, such as the Guest Experience Leader or the Leader on Duty.
Key Accountabilities:
? The incumbent must be capable of completing all the duties and responsibilities described below, with or without reasonable accommodations.
? Live animals’ health and happiness at Petco are ensured by providing them the proper care based on established standards, guidelines, and policies that involves conducting hourly animal health checks and recording their wellness.
? Skillfully interacts with professional contacts via both verbal and written communication, with an unwavering emphasis on the company’s interests.
? Provides helpful and friendly customer service to Petco guests, identifying their specific needs and offering appropriate product recommendations, while efficiently employing suggestive selling techniques to boost individual sales.
? To excel in this role, one must have an extensive understanding of nutrition, a strong grasp on Pals Rewards membership sign-up, an in-depth knowledge of the Welcome to the Family program, and proficiency in effective sales tactics.
? Secures an outstanding customer experience for all Omni-channel endeavors, which includes Instacart, Extended Aisle, and Repeat Delivery.
? Performs the routine task of balancing the cash register to ensure accurate cash management.
? Contributes to maintaining order and tidiness by stocking and facing merchandise regularly.
? Registers transactions using the cash register and assists customers with carry-out service, including items that weigh 50 pounds or less per trip.
? Abides by the loss prevention regulations implemented by the workplace.
? Supports the store’s inventory management by contributing to the loading, unloading and stocking of merchandise according to established standards.
? Maintains that animals, birds, reptiles, and fish in the store receive high-quality care, and their living conditions are clean, safe, and secure. Additionally, their health is regularly monitored and any needed attention is given.
? Store leaders are promptly alerted if any animal, reptile, bird or fish requires medical attention or special care.
? Executes routine housekeeping tasks to preserve the store’s professional and well-maintained appearance, including sweeping and mopping floors, dusting, washing windows, arranging merchandise on shelves, and ensuring restrooms are clean.
? Assists store management in efficiently and accurately completing all necessary paperwork during the store opening and closing period.
? Engages in the conduct of quarterly and annual physical inventory audits.
? Devotes significant attention to safety procedures, implementing and enforcing regulations and policies to ensure a clean and healthy environment for all occupants of the store.
? Executes assigned special projects as directed by the team leader.
Supervisory Responsibility:
None.
Work Environment:
In this position, you will be required to spend prolonged periods on your feet, transporting merchandise and performing other physical tasks.
The Equal Opportunity Employer policy at Petco Animal Supplies, Inc. not only benefits the employees but also the wider community. By setting an example for others to follow, the company helps to promote diversity and inclusivity in other workplaces.
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It is important to note that we engage in the exchange of certain personal information with third parties in order to offer relevant advertising and improve our ability to serve you. However, Californian residents still reserve the right to opt-out of having their personal information sold under the California Consumer Privacy Act definition of a sale.
By using the toggle switch button located above this passage, you can protect your rights. To opt-out of the sale of your personal information, slide the toggle button to the left. Once you’ve done this, the button will become gray and stay to the left. Submit a separate Do Not Sell request for every browser and device you use to access our site. It’s important to note that advertising for our products and services may still appear, even after we’ve processed your request. These ads may target a wide audience or be provided by service providers who do not sell your personal information. Refer to our policies for more information
