Hireworkwise Customer Service Associate (Remote Role)

Customer Service Associate (Remote Role)

  • Anywhere

Employer Industry: Financial Services

Why Consider This Job Opportunity…
? Salary range from $39,400 to $58,500, with potential for yearly bonuses
? Comprehensive benefits package including medical, dental, vision, life insurance, and retirement plans
? Opportunities for career advancement and professional development
? Fully remote position with flexible work arrangements
? Supportive work environment that values diversity and inclusion
? Access to tuition assistance for further education and industry designations

What To Expect (Job Responsibilities)
? Provide information to policyholders, beneficiaries, and family members regarding insurance products
? Receive, evaluate, and respond to customer inquiries, ensuring a high level of service
? Utilize computerized systems for tracking customer interactions and managing inquiries
? Promote alternative products and services based on customer needs
? Handle calls and transactions independently while escalating issues as necessary

What Is Required (Qualifications)
? 1-3 years of customer service experience with strong transaction processing skills
? Ability to learn and retain technical information quickly
? Excellent oral and written communication skills
? Proven dependability and reliability in attendance
? Strong organizational and prioritization skills

How To Stand Out (Preferred Qualifications)
? College degree or equivalent business/military experience
? Strong people skills with a customer-centric mindset
? Proven self-motivation and active listening abilities
? Experience in a fast-paced service center environment
? Familiarity with window-based applications and internet navigation

#FinancialServices #CustomerService #RemoteWork #CareerGrowth #InsuranceIndustry

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