? *Title: Operational Support Specialist at Disney**
? *Job Summary
…
Type: Full-time
Salary: Competitive
Working Hours: 40 hours per week
Company: Disney
Location: Remote
Benefits: Comprehensive health coverage, dental and vision insurance, paid training, generous paid vacation, 401(k) plan, employee discounts, and access to Disney parks and events.
? *Description:**
Join the magical world of Disney as an Operational Support Specialist and become part of a team that values creativity, innovation, and passion. In this role, you will support various operational functions that help deliver unforgettable experiences to guests and viewers worldwide. This is a remote position, offering you the flexibility to work from anywhere while still being an integral part of a global leader in entertainment.
As an Operational Support Specialist, your primary role will be to assist in the smooth running of departmental operations, ensuring efficiency and effectiveness across multiple platforms and interactions. You will handle administrative tasks, support project management activities, and maintain communication between cross-functional teams to help achieve operational excellence.
Your day-to-day duties will include managing schedules, preparing reports, analyzing data to identify trends and areas for improvement, and supporting the implementation of new processes and technologies. You will also be responsible for troubleshooting issues, providing solutions, and maintaining a high standard of service and performance.
To thrive in this role, you will need to be highly organized, detail-oriented, and capable of managing multiple tasks simultaneously in a dynamic, fast-paced environment. A proactive approach and excellent communication skills are essential to facilitate effective interactions and collaborations with team members and stakeholders across the organization.
? *Responsibilities:**
1. Coordinate and manage daily operational tasks to ensure compliance with standards and policies.
2. Assist in the planning and execution of projects, ensuring they are delivered on time and within budget.
3. Monitor operational processes and provide reports on performance metrics to help drive business decisions.
4. Support the integration of new systems and technologies to improve operational efficiency.
5. Handle administrative duties such as scheduling meetings, drafting correspondence, and maintaining records.
6. Provide troubleshooting support and resolution for operational issues.
7. Collaborate with other departments to enhance service delivery and guest satisfaction.
? *Requirements:**
1. Proven experience in operations or administrative support, preferably in the entertainment or media industry.
2. Strong organizational and multitasking skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in Microsoft Office and other project management tools.
5. Ability to work independently and as part of a team.
6. High attention to detail and problem-solving skills.
7. Bachelor?s degree in Business Administration, Communications, or a related field.
? *Educational Qualifications:**
A Bachelor?s degree in Business Administration, Communications, or a related field is required.
? *Experience:**
Previous experience in an operational support role, particularly in the media or entertainment industry, is highly desirable.
? *Benefits:**
Employees at Disney enjoy a variety of benefits that make their personal and professional lives more enjoyable and secure. These include comprehensive health, dental, and vision insurance, paid training programs, substantial paid vacation, a robust 401(k) plan, and exclusive employee discounts and access to Disney parks and events.
? *Company Overview:**
Disney is a global leader in entertainment and innovative experiences. As part of our team, you?ll work for an iconic brand that encompasses a collection of some of the strongest media and entertainment brands in the world, creating unforgettable experiences for families, children, and adults alike. Your work at Disney will be dynamic, inspiring, and impactful, contributing to a legacy that has enchanted audiences for generations.
Join us to bring stories to life in ways only Disney can. Apply today to become a part of our magical community!
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