Job Description
DreamTech Solutions is seeking a dedicated individual for a part-time night shift work-from-home position. This role is perfect for those who prefer working during the night and want a flexible work-from-home opportunity. As a part-time customer support representative, you will be responsible for assisting customers with inquiries, resolving issues, and providing exceptional… service. Our ideal candidate is detail-oriented, possesses strong communication skills, and is comfortable using various digital tools. Join DreamTech Solutions and be part of a dynamic team that values innovation and customer satisfaction.
Job Type
Part-Time, Remote Position
Working Hours: Night Shift (10 PM ? 4 AM EST)
Responsibilities
? Respond to customer inquiries via email and chat.
? Provide accurate information and resolve customer issues.
? Maintain customer records by updating account information.
? Collaborate with team members to improve customer experience.
? Follow up with customers to ensure their issues are resolved.
? Utilize CRM software to manage customer interactions.
? Escalate complex issues to higher-level support when necessary.
? Adhere to company policies and guidelines.
Benefits
? Competitive hourly salary
? Dental and vision insurance
? Flexible working hours
? Work-from-home convenience
? Positive and supportive work environment
? Opportunities for career growth
Hourly Salary Range
$25 ? $45 per hour
Job Requirements
? Located in the United States
? High-speed internet connection
? Strong communication skills
? Basic knowledge of CRM software
? Ability to work independently
? Attention to detail
? Previous customer service experience preferred
Basic Educational Requirements
? High school diploma or equivalent
Positive Work Environment
At DreamTech Solutions, we pride ourselves on fostering a positive work environment where employees feel valued and supported. We believe in teamwork, continuous learning, and providing the resources our employees need to excel in their roles. Our remote work structure allows for flexibility and work-life balance, ensuring our team members can thrive both professionally and personally.
Company Description
DreamTech Solutions is a leading provider of innovative technology solutions, committed to delivering exceptional customer experiences. Our remote work model allows us to attract top talent from across the United States, ensuring a diverse and skilled workforce. We specialize in customer support, software development, and IT consulting, leveraging cutting-edge technology to meet our clients? needs. At DreamTech Solutions, we value integrity, innovation, and customer satisfaction. Join us and be part of a company that is making a difference in the tech industry.
How to Apply: Interested candidates are encouraged to apply by submitting their resume and a cover letter detailing their relevant experience and why they would be a great fit for this position
