Shangri La Construction in Los Angeles, CA is looking for one remote call center representative to join our team. We are located on 660 S Figueroa St, Suite 1888. Our ideal candidate is self-driven, motivated, and engaged.
Benefits…
? We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
? Take customer calls and provide accurate, satisfactory answers to their queries and concerns
? De-escalate situations involving dissatisfied customers, offering patient assistance and support
? Call clients and customers to inform them about the company?s new products, services and policies
? Guide callers through troubleshooting, navigating the company site or using the products or services
? Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
? Collaborate with other call center professionals to improve customer service
? Help to train new employees and inform them about the company?s customer management policies
Qualifications
? We are looking forward to hearing from you
