Job Description:
Costco is seeking a Remote Customer Service Representative to join our team in Phoenix, Arizona. As a full-time entry-level position, this role is perfect for individuals with at least 1 year of experience in customer service. The ideal candidate will be reliable, resourceful, and possess strong leadership and negotiation skills…
Responsibilities:
– Provide exceptional customer service to Costco members via phone, email, and chat
– Resolve customer inquiries and issues in a timely and professional manner
– Process orders, returns, and exchanges accurately
– Educate customers on Costco products and services
– Collaborate with other team members to ensure customer satisfaction
– Maintain a positive and professional attitude at all times
Requirements:
– 1 year of experience in customer service
– Excellent communication skills
– Strong problem-solving abilities
– Ability to work independently and as part of a team
– Reliable and resourceful
– Leadership and negotiation skills
Benefits:
– Retirement plan
– Disability insurance
– Employee discounts
Working Environment:
At Costco, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. As a Remote Customer Service Representative, you will have the opportunity to work in a dynamic and supportive environment that encourages growth and development.
Deadline to Apply: September 11, 2024
Equal Opportunity Statement:
Costco is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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