We are looking for a Remote Customer Success Specialist to join our team at Walt Disney in Dallas, Texas. As a Customer Success Specialist, you will be responsible for ensuring our customers have a positive experience with our products and services. This is a part-time entry-level position with no required years of experience.
Responsibilities…
– Communicate with customers via phone, email, and chat to address any questions or concerns they may have
– Build relationships with customers to ensure their needs are met and they are satisfied with their experience
– Analyze customer feedback and data to identify areas for improvement and provide recommendations to the team
– Collaborate with other departments to resolve customer issues and improve overall customer satisfaction
– Manage customer accounts and provide ongoing support to ensure long-term success
Requirements:
– Confident and driven personality
– Strong analytical skills and the ability to manage people effectively
– Excellent communication and interpersonal skills
– Ability to work independently and as part of a team
– Proficiency with computer software and digital communication tools
Benefits:
– Training & professional development opportunities
– Life insurance coverage
– Joining bonus for new employees
Working Environment:
Join a team that leads the industry through cutting-edge ideas and solutions. At Walt Disney, you will have the opportunity to work with talented individuals who are passionate about creating unforgettable experiences for our customers
