Remote Customer Support Specialist
Summary…
Leading provider of rent-a-car services, offering an extensive selection of vehicles to cater to the varied needs of customer, is seeking a dedicated Remote Customer Support Specialist to join their team.
Primary Responsibilities
? Handle inquiries from customers through telephone, chat, and email.
? Assist clients with booking, modifying, and canceling their vehicle reservations.
? Provide precise details regarding vehicle availability, leasing rates, policies, and guidelines.
? Promote additional products and services to meet client needs and enhance their rental experience.
? Keep detailed records of customer interactions in the CRM system.
Qualifications
? Previous experience in customer service, call center, or a related role.
? Exceptional verbal and written communication skills.
? Strong ability to solve problems with a customer-oriented approach.
? Knowledge of CRM software a plus.
Customer Support Roles Offer
? Competitive hourly salary based on experience.
? Full benefits package including health, dental, vision, and paid time off.
? Opportunities for professional growth and career advancement.
? Employee discounts on car rentals services.
? Flexible work from home options.
Job Type: Full-time
Pay: $18.00 – $24.00 per hour
Benefits:
? 401(k)
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Vision insurance
? Work from home
Shift:
? Day shift
Work Location: Remote
